How we handle your information
What we collect, how we use it, and how we keep it safe — in plain words.
Downly is still being built. The summaries here explain how things work in plain language. The full, binding legal agreements — your Privacy Policy, deposit account agreement, and terms — are published here before you can add real money.
Here's how we handle your personal information, in plain words.
What we collect
To open your fund and keep your money safe, we collect the details you give us — your name, contact info, and the identity details a federal law requires us to verify (the same checks any bank runs). When you link a bank or spend on your card, we collect the transaction details needed to make those work.
How we use it
We use your information to run your car fund, confirm it's really you, prevent fraud, and give you the recommendations Downly is built for. We don't sell your personal information.
How we protect it
The most sensitive details — like your full Social Security number — are never stored in plain text in the app; they're handled by our verification partner. You stay in control: you can review the details on your account and ask us to correct or remove them.